Why can’t I access this document?

Why can’t I access the reported series or Judgment for this case?

When looking at cases, you will occasionally come across content which you cannot view full-text.

This means that your account does not subscribe to the full text of either the judgment or the particular reported series which you are looking at. Although you do not have full-text access to the content, you are still able to see that the document exists, and use JustisOne as a legal citator.

If the content is something which would be of relevance for your research, please contact your account administrator for Justis.

Why are my results not what I expected?

As any search that you make on JustisOne is restricted by your jurisdiction settings, you must ensure that the correct jurisdiction is selected, as any results that do not fall under the jurisdiction that you have set will not show. 

You can change your jurisdiction settings at any point in the settings menu, which can be accessed from the left hand menu, followed by jurisdictions, then select those that you are interested in. 

If you have selected a specific jurisdiction (by selecting the arrow on the right hand side), then this will save for the remainder of the session (or until further notice if you are signed into a personal account). If you are missing cases or legislation from your results that you think should be included, double check that the jurisdiction of your choice is selected.

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